Darlene Campagna shares how to Soar to Success by asking the right questions and using the answers to accelerate growth in this Soar to Success Podcast with Pat Altvater.
Darlene is a customer acceleration consultant who works with her customers to identify and better understand their challenges. Her company gathers data from customers, employees and markets, then helps her clients analyze the data to enhance their business operations and increase revenues, as well as, profitability.
She makes it her goal to help every client reach the next level. She wants her businesses to actually understand what their clients perceive, what risks the company has with their clients, plus what future opportunities are available.
“We want our clients to understand the data and use it to accelerate customer relationships.”
Tune in to hear more about customer acceleration and also her inspirational journey to where she is today in business.
You can listen to it here or on iTunes or watch on YouTube.
About Darlene Campagna
Darlene Campagna is the President of Direct Opinions, a full-service insight consulting firm that draws from customer and employee experience data to help companies generate new revenue and improve operational efficiencies. She helps her clients go beyond customer satisfaction to customer acceleration.
She has been a member of Entrepreneur’s Organization (EO) since 2007 and has served on the Cleveland Chapter Board for over six years in various positions. She has also been a Mentor and Accountability Coach for the EO Accelerator (EOA) program and is a former EOA President.
Darlene was honored by NAWBO (National Association of Women Business Owners) having received an award as one of the Top Women Business Owners of Northeast Ohio and received recognition as a Notable Woman in Entrepreneurship by Crain’s Cleveland Business.
