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Building a successful team is a challenge when

members have worked together previously and

know each other on many levels. As a leader you

set the standard and the tone for how the team

functions. Several strategies are useful to gain

cooperation and self-motivation.

A. Conduct informational interviews with the

staff.

Give each of them a specified period of time

to meet with you – ask each the same questions

and document the answers.

1. What inspires you about the work you do?

2. What is your favorite task?

3. What talents to you have that are not being

tapped?

4. What would make your job more motivating

for you?

5. What activities do you enjoy most in your job?

6. What is your vision for this team?Organization?

Company?

7. What has been your greatest contribution to

the team?

In getting to know team members, you can use

their skills and talents more effectively.

B. Use the ideas team members suggest.

Even the seemingly insignificant ideas can have

tremendous long term impact as long as they are

viable and are a reasonable investment.

C. Give the team ownership of the vision or

mission.

Help them see how they are contributing

to the vision – and reward their successes.

Constant reinforcement in letting them know they

are appreciated and valued serves you and the

team.

D. With a varied team, you have “yes” people

and “no” people.

Challenge each camp to view a

situation from its opposite. For example – those

who think nothing works, ask them to figure out

how something can work, and what ideas they have

to make it work. Those who are so agreeable to

everything you ask would do well to be challenged

on how something may not be the best idea. After

all, your competitor looks at what you are doing

and improves on it!

E. Exchange positions for a day.

Each will gain

a better appreciation for what others on the team

are experiencing and accomplishing. They will

grow to understand what it takes for each to get

the job done. You may discover that someone is

in the wrong seat on your bus, and is better suited

for another position on your team.

F. Ask them what the higher purpose is that

your organization or company is involved in.

Avoid stating the obvious: a bakery doesn’t just

bake cookies, pies, cakes and donuts. The bakery

feeds customers at significant times in their lives…

weddings, birthdays, funerals, showers, special

events, family gatherings, even a quick “pick me

up” time of the day. The bakery is present in the

customers’ lives on a regular basis.

Creating a Team Matrix

By Lillian Zarzar