Soft skills sometimes defined as people skills are defined as the interpersonal qualitative interactions that people have with their co-workers and clients versus hard skills that relate more to analytics, programming and evaluation.
We have to be able to work well with people and know how to lead a team. These so-called “soft” skills are just as important as the factual knowledge needed to perform competently.
Business advisor and author Patti Hathaway, says, ”In management, it is all about the soft skills.” Professionals who recognize the importance of soft skills will be miles ahead of their peers.
How do you know when you have a soft skills gap in your organization?
Here are four signs that your organization has a soft skills gap:
• You have lots of staff turnover and have to keep retraining people,
• You have lots of managers but no real leaders,
• Your staff are frustrated and complain a lot,
• Your management is not fully supporting their departments to achieve success.
This is the reason more and more companies are hiring coaches to teach Soft Skill Training.
Soft skill training when paired with coaching, increases resiliency, effectiveness, teamwork, and productivity. Teams learn how to quickly adapt to the ever-shifting workplace and do it with a sense of purpose, focus and fewer struggles. Coaching is focused on what is proactive and optimistic. It operates on the premise that people are most satisfied when they are learning and developing themselves and their skills. This happens most easily when they are in supportive relationships with others who are coping with the same circumstances.
If you work in an organization that has Soft Skill gaps, call me at 402-890-5741. I’d love to have the opportunity to change that around.
