Soar to Success April 2022

them into using your other services as well, improving your profitability. • It keeps the customer working with you. Though some of your customers may have started using cloud services during the pandemic, managing cloud services may be onerous to their IT staff. When you offer to handle the management of their cloud services, you offer a benefit to the client that keeps themworking with you. • Superior security. How many times have you been called in for expensive on-site consultations just to realize that the customer didn’t update their software, had holes in their security system, or similar issues?When youoffermanaged cloud services, you control much of the security, limiting these types of calls and keeping customers happy. • Opportunity for additional work. Once your customers have begun working with SOAR TO SUCCESS / Core Business Strategies cloud services, you can begin to upsell them on related products and services. As an example, you could create a workflow that reduces inputs from human sources, improving their digital transformation process and reducing the amount of human labor needed to get the job done on a daily basis. This both improves your revenue and gives the customer an advantage over the competition. As you can see, offering cloud to your clients offers a huge benefit over not offering it. By adding cloud services to your MSP, you c an ensure that you’ll be able to retain customers who want the service, gain customers looking for MSPs who do offer it, and enjoy the benefits of reduced localized infrastructure maintenance at your client’s business. Why not take the time to investigate what’s involved in adding cloud services to your MSPs offerings? Give us a call.

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