Happy New Year! Another year has passed and I’m now in my 37th year in business. WOW, hard to believe! I’ve learned a few things about how to be successful over the years, and one of those things is setting goals. I love to follow the SMART goals method as a formula for success. If you’ve ever heard of it, you know it’s great! I always sit down and work through this method at the beginning of the year, and I would love to share it with you. By Jeanne DeWitt Are you a SMART MSP? SMART stands for Specific, Measurable, Attainable, Relevant and Time-bound. Here is a little more detail on how this method works: 1. Be specific. Get crystal clear about what you want to achieve. Vague goals like “sell more” or “increase revenue” will not cut it. You need to be more specific with wording such as, “Increase monthly recurring revenue by $25,000.” 2. Measurable. Your goal must be quantifiable, and you need to get specific here as well. Let’s say you want to increase your monthly recurring revenue by $25,000. In that case, your
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