Soar to Success June 15 2020

How to Show up as a Leader on Zoom By Tamsin Astor, PhD W hile I cleaned my kitchen and drank a gin and tonic at 8:30pm last night, I was listening to a CreativeLive training session about confidence. The presenter said “I bet” in response to someone’s comment. She then interrupted the speaker to clarify that she meant it in an affirmative way, as in “yes, I hear you say, what you do and I totally believe you,” rather than “ha, sure, yeah, right, I BET you do.” She was concerned that her tone had not clarified the meaning, given that “I bet” is often used in a sarcastic way. She is a fantastic communicator in action! Communication is defined as: “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.” And, in case you weren’t aware, there is an interesting body of research which suggests that 7% is the actual words spoken, 38% is the tone of voice, and 55% of communication is body language.