Soar to Success April 2018

SOAR TO SUCCESS / April 2018 / Business Acceleration Strategies Employee Engagement – When You See Something, Say Something By Lisa Ryan Y ou know the old saying, “When you assume, you make an a$$ out of you and me, right? Just as you don’t want to take the people in your personal life for granted, it’s equally important to express appreciation to the people with whom you work. Many times, we assume that our co-workers realize how much we admire, like and trust WKHP 0D\EH \RX ĆQG \RXUVHOI LQ D FRPIRUW mode where you either forget to say anything beyond “thank you” or you feel silly sharing positive feedback because “that’s not the way we do things around here.” It’s time to change that. When you see something, say something! Here’s a great example of what happens when you notice the excellent works of others: While conducting a program at a construction company, I was warned to stay away from the “touchy-feeling” stuff. For the most part, I did. However, towards the end of the program, I thought it would be cool for the guys to get up and thank each other because chances are, they never did. You should have seen their reaction – magic! Big, tough, burly construction guys and gals started smiling, shaking hands, laughing, and KLJK ĆYLQJ HDFK RWKHU 6RPH RI WKHP KDG worked together for thirty years and had never really let their colleagues know howmuch they enjoyed working with them. You could literally feel the energy in the room shift to a much more positive atmosphere. 7KHQ ZKHQ WKH HPSOR\HHV ZHUH ĆQLVKHG talking, the owner of the company picked up